REFUND POLICY

Returns and Exchanges

Due to the handmade nature of the jewellery, returns are accepted only where required under Australian Consumer Law.

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If you believe your item is faulty, please contact Deb Carr Jewellery within a reasonable timeframe with details of the issue. Normal wear and tear, accidental damage, or changes in appearance due to use are not considered faults.

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For hygiene reasons, earrings cannot be returned unless faulty.